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Privacy Policy

Security

The following is a publication of our Privacy & Security Policies made available as part of our commitment to you, our valued customers. We value our customers' loyalty and trust, and therefore we assure you that the information we collect is only used to process orders and to provide a more personalized shopping experience. We appreciate your business. Your satisfaction is our #1 priority.

RMA Request Form Information

A RMA Request Form is also available by using the contact form, or email rma@batteryspecialist.ca to offer our customers the convenience of requesting a Return Merchandise Authorization (RMA) number to return products to us. The information collected on this form is used to process the request and expedite the returns process. This information includes customer name, telephone number, and email address.

Information Encryption

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred through cyberspace (the Internet). When we receive your order, it is kept encrypted until we're ready to process it.

Secure Server

When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field.

Information Sharing

Battery Specialist ships products from multiple warehouses. To fulfill customer orders information such as customer names, delivery adddresses, and telephone numbers are transmitted electronically to the warehouse. Our customers' financial information is never shared with any other location or organization. Powerwarehouse.com does not disclose any of our customers' personal or financial information to third parties other than shipping intermediaries, except when we believe in good faith that the law requires it, or to protect the rights or property of Powerwarehouse.com.

Modifying Your Information

Customers have the opportunity to update or change their personal and financial information each time an order is placed. Customers can also request changes to each order by contacting Customer Service directly via info@batteryspecialist.ca